Great News!
A great opportunity awaits you!
Our partner, Pearson Management Services is looking for the following:
HR Operations (Deployment Coordinator)
Qualifications:
* Graduate of a 4-year course ( Fresh graduates are highly considered)
* Customer Oriented
* Stakeholder Management
* Excellent communication skills.
* Intermediate knowledge in MS Word and MS Excel
* Familiarity with Google Applications
* LCCI Certificate in Business Qualifications and/or English Proficiency Certificate is an advantage
Main Activities / Responsibilities:
JOB RESPONSIBILITIES
To manage and facilitate the contracting, deployment and allocation of Assessment Associate for each period of work, in line with forecast requirements and to tight deadlines. To assess requirements and dispatch sufficient contracts to ensure full coverage of the area is achieved by the target date, following up non-replies and ‘topping-up’ to cover Assessment Associate withdrawals.
To be the customer-facing contact for the subject areas responsible for.
To build a collaborative relationship with each of the stakeholders in that designated area of responsibility
To lead, and work with, the seasonally contracted Deployment workforce to meet KPIs and deadlines
To maintain a customer service focus on the relevant AA group, managing the relationship from the list of available examiners through to standardization, and re-standardization if required. This will involve responsibility for maintaining and updating records using different database systems and responding to queries, both directly and via the Customer Relationship Management system.
Proficiency needs to be established with various systems to ensure that all information is correct and up to date so that the interface with other interdependent systems is secure.
Assisting with additional or ad hoc contracting during busy times or to cover during absence
Assisting colleagues within the Deployment team with their workload during peak times.
A liaison will be required with other areas of the business in order to achieve business objectives.
If you’ve got what it takes, send in your resumes to info@lgis-authority.com
For more information and opportunities, contact us at (083) 877 – 6347!
